Publication Date
2021
Abstract
This study examines the gaps between the importance students place on brand equity dimensions and their perceptions of how well their university performs on each dimension. It also assesses if the brand equity dimensions differ based on student demographics including gender, class level, and their living arrangement. Data were collected from a university in the Midwestern U.S. from undergraduate students. The findings reveal significant gaps between the importance and performance perceptions of students, and that females, students living on campus, and freshman require special
Included in
Advertising and Promotion Management Commons, Business and Corporate Communications Commons, Communication Commons, Educational Leadership Commons, Higher Education Commons, Marketing Commons, Other Business Commons