The 8th Annual ACIST Proceedings (2022)

ISSN 2467-8988

PREFACE

On behalf of the Organizing, Programme and Local Organizing Committees, plus other staff of MUST who have been working diligently and effectively from last year, we welcome you to the 8th African Conference on Information Systems & Technology (ACIST) 2022.

The aim of ACIST is to provide a forum for researchers, practitioners and educators to present and discuss the most recent innovations, trends, experiences and concerns in all kinds of technology. Discussions cover information and communication technology (ICT) and allied areas such as electrical and electronic engineering, computer science, computer engineering, and information systems.

Its theme, the Digital African is a reference to an African who has become a digital citizen because of integration of digital technology to support all aspects of his or her socio-economic life. Currently, there are a significant number of Africans who have attained various levels of digital citizenship. At the same time, there are also a significant number of Africans who are not yet digital citizens. Even among those who are digital citizens, many are not conscious of this citizenship because they have taken it for granted. For this reason, many Africans are quite oblivious to the key issues in digital citizenship even though knowledge of these issues in this age contributes significantly to African progress.

The key digital citizenship issues include access, communication, literacy, security and safety, ethics, education, government, rights and responsibilities, law, health, infrastructure, financial inclusion, and commerce. The more Africans understand, think, and apply these key issues, the more they increase their digital citizenship level. And as many of us are becoming Digital Africans, we acquire knowledge and skills which are critical in this age to make significant contributions to African progress.

However, the efforts required to make many more digital Africans is huge because there are many socio-economic obstacles in our way. Thankfully, many efforts are being made in this direction including the efforts of Information Systems & Technology scholars in Africa.

The 2022 (8th) edition of ACIST invited scholars to share ideas, based on research, about the making of The Digital African from many different theoretical, philosophical, policy and practical perspectives.

31 full papers were submitted by the deadline. These full-paper submissions were subjected to blind reviews by at least two reviewers chosen from amongst our Review Committee from diverse institutions. 24 were accepted for presentation, after revisions were made as suggested by reviewers.

The accepted full papers published in this conference proceedings as below are accessible also through https://acistonline.org/.

The issues raised by our theme are of theoretical, empirical, and practical importance across academic, industry and policy groups. ACIST 2022 therefore offers many opportunities to learn from the research presentations and panel discussions which have been scheduled in the programme.

We hope that you enjoy your time and experience during the conference which is both in-person and virtual this year. We hope you enjoy your visit to Malawi for those attending in-person. On behalf of all committees, thank you for all valuable discussions about research, teaching and practice during the conference. We hope you will have an excellent learning experience at ACIST 2022.

Conference Chairs

Wallace Chigona, Conference Co-Chair, University of Cape Town, South Africa
Bennett Kankuzi, Conference Co-Chair, Malawi University of Science & Technology, Malawi
Menard Phiri, Local Organizing Chair, Malawi University of Science & Technology, Malawi
Gamel Wiredu, Programme Chair, Ghana Institute of Management & Public Administration (GIMPA), Ghana
Irwin Brown, Publications & Proceedings Chair, University of Cape Town, South Africa
Solomon Negash, Treasurer, Kennesaw State University, USA

Local Organizing Committee

Ralph Tambala, Malawi University of Science & Technology, Malawi
Menard Phiri, Malawi University of Science & Technology, Malawi
Patrick Chikumba, Malawi University of Business & Applied Sciences, Malawi
Priscilla Maliwichi, Malawi University of Science & Technology, Malawi
Bennett Kankuzi, Malawi University of Science & Technology, Malawi
Tiwonge Manda, University of Malawi, Malawi
Florence Nkosi, Mzuzu University, Malawi
Walusungu Gondwe, Malawi University of Science & Technology, Malawi
Allan Chongwe,Malawi University of Science & Technology, Malawi
Rodrick Hiwa, Malawi University of Science & Technology, Malawi
Innocent Jailos, Malawi University of Science & Technology, Malawi
Waliko Sichinga, Malawi University of Science & Technology, Malawi
Kingsley Goliati, Malawi University of Science & Technology, Malawi

Review Committee

Abiodun Alao, University of Johannesburg
Andile Metfula, University of Eswatini
Anthea van der Hoogen, Nelson Mandela University
Bennett Kankuzi, Malawi University of Science and Technology
Bojelo Mooketsi, University of Botswana
Chimwemwe Mtegha, Malawi University of Science and Technology
Chris Ngiba, University of Cape Town
Clement Nyirenda, University of the Western Cape
Clement Simuja, Rhodes University
Donald Flywell Malanga, University of Livingstonia
Emmanuel Awuni Kolog, University of Ghana
Felix F Ntawanga, University of South Africa
Frank Makoza, Cape Peninsula University of Technology
Franklin Tchakounté, University of Ngaoundere
Gamel O. Wiredu, Ghana Institute of Management and Public Administration
Guidance Mthwazi, University of Cape Town
Hope Mauwa, University of Mpumalanga
Ihab Alagha, University of Cape Town
Jean-Paul Van Belle, University of Cape Town
Jecton Anyango, University of Cape Town
Joshua Azaki, University of Cape Town
Joy Nonyane, University of Cape Town
Katazo Amunkete, Namibia University of Science and Technology
Kim Jacqueline Keith, University of Cape Town
Lucy Charity Sakala, Bindura University of Science Education
Maria Rosa Rosa Lorini, Royal Holloway University
Martin Msendema, Malawi University of Business and Applied Sciences
Menard Phiri, Malawi University of Science and Technology
Munyaradzi Maravanyika, Namibia University of Science and Technology
Neliswa Dyosi, University of Cape Town
Nobert Jere, Walter Sisulu University
Nozibele Gcora, South African Medical Research Council
Patrick Chikumba, Malawi University of Business and Applied Sciences
Pitso Tsibolane, University of Cape Town
Priscilla Maliwichi, Malawi University of Science and Technology
Rebecca Njuguna, University of Cape Town
Sarah Mulaji, University of Cape Town
Simon Motlatsi Maluleka, University of Cape Town
Solomon Odei-Appiah, Ghana Institute of Management and Public Administration
Sam Takavarasha, Women's University in Africa
Suama Hamunyela, Namibia University of Science and Technology
Tareq Mesmeh, University of Cape Town
Tebogo Legodi, University of Cape Town
Tendani Mawela, University of Pretoria
Teofelus Tuyeni, University of Cape Town
Willard Munyoka, University of Venda
Zainab Ruhwanya, University of Cape Town

Keynote Address 1

Ms Phyllis Manguluti
Chief Customer Officer
Telekom Networks Malawi plc

Topic: Digitizing communities, creating opportunities and transforming lives

Keynote Address 2

Dr. Gertjan van Stam
Transdisciplinary Researcher, Zimbabwe

Topic: 'African Vibes'