Location
Accra, Ghana and Virtual
Start Date
29-8-2025 10:45 AM
End Date
29-8-2025 11:15 AM
Description
This study examines the utilization of cloud technologies and their impact on disaster recovery and business continuity at Ecobank Ghana. Guided by the Technology Acceptance Model, the Resource-Based View, and Contingency Theory, the research employed a quantitative design and surveyed 222 employees across various departments in Accra-based branches. Descriptive results indicated widespread cloud usage, particularly for system accessibility and daily operations. Regression analysis revealed that cloud technologies significantly enhance disaster recovery and business continuity. These results suggest that cloud platforms are critical to organizational resilience, enabling rapid recovery and continuous service delivery during disruptions. The findings align with existing literature and confirm that strategic digital integration strengthens competitive advantage in financial institutions. The study recommends ongoing investment in cloud infrastructure, staff training, and recovery communication protocols to sustain performance. It contributes context-specific insights to the discourse on cloud computing adoption in African banking.
Enhancing Disaster Recovery and Business Continuity through Cloud Technologies: A Case Study of Ecobank Ghana
Accra, Ghana and Virtual
This study examines the utilization of cloud technologies and their impact on disaster recovery and business continuity at Ecobank Ghana. Guided by the Technology Acceptance Model, the Resource-Based View, and Contingency Theory, the research employed a quantitative design and surveyed 222 employees across various departments in Accra-based branches. Descriptive results indicated widespread cloud usage, particularly for system accessibility and daily operations. Regression analysis revealed that cloud technologies significantly enhance disaster recovery and business continuity. These results suggest that cloud platforms are critical to organizational resilience, enabling rapid recovery and continuous service delivery during disruptions. The findings align with existing literature and confirm that strategic digital integration strengthens competitive advantage in financial institutions. The study recommends ongoing investment in cloud infrastructure, staff training, and recovery communication protocols to sustain performance. It contributes context-specific insights to the discourse on cloud computing adoption in African banking.
