The Effect of Covid Visitation Policies at Hospitals On Patient Satisfaction

Disciplines

Other Nursing

Abstract (300 words maximum)

Background/Objective: COVID-19 has brought new challenges involving patient care and satisfaction. Visitor restrictions were implemented during the pandemic and continue to be a source of tension between hospital policy, patients, and family members. While there is currently limited research due to the recent onset of the pandemic, there is a growing desire to learn the impact of visitor restrictions. This study aims to explore whether patient satisfaction will improve during hospitalization if patients are allowed one family member during their hospitalization. Methods: The John Hopkins Evidence-Based Practice Model and Guidelines were used in the review and analysis of research studies. Eight articles were included for the review and the eligibility is based upon evidences of hospitalization of adults aged 18 or older during the covid-19 pandemic (March 2020-current).

Results: Several common themes emerged related to visitor restrictions including increased anxiety, depression, complicated grief, and psychological distress. Limitations to the study is the lack of prior research due to the recent outbreak of the Covid-19 pandemic.

Conclusion: After analyzing the evidence, it is evident that visitor restrictions can have a negative impact on both the patient and their family members. Hospitals and other healthcare facilities should consider the impact of family involvement in the care of patients during hospitalization.

Academic department under which the project should be listed

WCHHS - Nursing

Primary Investigator (PI) Name

Mary Ramos

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The Effect of Covid Visitation Policies at Hospitals On Patient Satisfaction

Background/Objective: COVID-19 has brought new challenges involving patient care and satisfaction. Visitor restrictions were implemented during the pandemic and continue to be a source of tension between hospital policy, patients, and family members. While there is currently limited research due to the recent onset of the pandemic, there is a growing desire to learn the impact of visitor restrictions. This study aims to explore whether patient satisfaction will improve during hospitalization if patients are allowed one family member during their hospitalization. Methods: The John Hopkins Evidence-Based Practice Model and Guidelines were used in the review and analysis of research studies. Eight articles were included for the review and the eligibility is based upon evidences of hospitalization of adults aged 18 or older during the covid-19 pandemic (March 2020-current).

Results: Several common themes emerged related to visitor restrictions including increased anxiety, depression, complicated grief, and psychological distress. Limitations to the study is the lack of prior research due to the recent outbreak of the Covid-19 pandemic.

Conclusion: After analyzing the evidence, it is evident that visitor restrictions can have a negative impact on both the patient and their family members. Hospitals and other healthcare facilities should consider the impact of family involvement in the care of patients during hospitalization.

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