Is Customer Always Right? A Common Service-Related Issue in the Sport Arenas

Steve Chen, Morehead State University
Christy L. Trent, Morehead State University
William Wellman, Morehead State University
Jose P. Garcia, Morehead State University

Mental Model Dilemma of Technological Shifts and Generational Gaps? Incorporated from the Musings of an Octogenarian

Madhavi Chakrabarty