The 9th Annual ACIST Proceedings (2023)

ISSN 2467-8988

PREFACE

On behalf of the Organizing, Programme and Local Organizing Committees, plus other staff of Women's University in Africa (WUA) who have been working diligently and effectively from last year, we welcome you to the 9th African Conference on Information Systems & Technology (ACIST) 2023.

The aim of ACIST is to provide a forum for researchers, practitioners and educators to present and discuss the most recent innovations, trends, experiences and concerns in all kinds of technology. Discussions cover information and communication technology (ICT) and allied areas such as electrical and electronic engineering, computer science, computer engineering, and information systems.Its theme, the Rapid Digital Innovation and African Coping is a reference to rapid digital innovations which Africa and the world at large have experienced since the 1990s. Other innovations in artificial intelligence (AI), digital infrastructure, and big data are all at the cutting edge, inducing considerable social and economic changes in Africa. Whether Africans have coped quickly or slowly with these rapid digital innovations, any coping is never a straightforward issue especially because of the African background.

Still, rapid digital innovation and integration into Africa is a very real reality. Similar to the colonial onslaught that swept the continent in the late nineteenth century, the adoption of digital technologies seems inevitable for many African societies. Therefore, the pressing question now is mostly about African coping in key battlegrounds such as governance, culture, language, education, ethics, law, development, medicine, academia, economics, and agriculture. In order to maintain and develop African identities in the face of rapid digital innovation, how are we coping and how should we be coping? Thankfully, many efforts are being made in this direction including the efforts of Information Systems & Technology scholars in Africa.

The 2023 (9th) edition of ACIST invited scholars to share ideas, based on research, about Rapid Digital Innovation and African Coping from many different theoretical, philosophical, policy and practical perspectives.

49 full papers were submitted by the deadline. These full-paper submissions were subjected to-double-blind reviews by at least two reviewers of which 30 full papers were accepted for presentation, after revisions were made as suggested by reviewers. There were also one research-in-progress paper and one poster accepted for presentation.

Accepted full papers published in the conference proceedings are available as below.

The issues raised by our theme are of theoretical, empirical, and practical importance across academic, industry and policy groups. ACIST 2023 therefore offers many opportunities to learn from the research presentations and panel discussions which have been scheduled in the programme.

We hope that you enjoy your time and experience during the conference which is both in-person and virtual this year. We hope you enjoy your visit to Zimbabwe for those attending in-person.

On behalf of all committees, thank you for all valuable discussions about research, teaching and practice during the conference. We hope you will have an excellent learning experience at ACIST 2023.

Sam Takavarasha Jr., Dean of Faculty of Management and Entrepreneurial Sciences at Women's University in Africa, Zimbabwe
Casper Chigwedere, Women's University in Africa, Zimbabwe
Gamel O. Wiredu, Dept. of Information Systems & Innovation, GIMPA, Ghana
Wallace Chigona, Dept. of Information Systems, UCT, South Africa
Irwin Brown, Dept. of Information Systems, UCT, South Africa
Solomon Negash, Dept of Information Systems, Kennesaw State University, USA
Bennett Kankuzi, Dept. of Computer Science & Information Technology, MUST, Malawi

Conference Chairs

Gamel Wiredu, Conference Co-Chair, Ghana Institute of Management & Public Administration (GIMPA), Ghana
Sam Takavarasha Jr., Conference Co-Chair, Women's University in Africa, Zimbabwe
Casper Chigwedere, Local Organizing Chair, Women's University in Africa, Zimbabwe
Wallace Chigona, Programme Chair, University of Cape Town, South Africa
Irwin Brown, Publications & Proceedings Chair, University of Cape Town, South Africa

Local Organizing Committee

Casper Chigwedere, Women’s University in Africa, Zimbabwe
Cross Gombiro, University of Zimbabwe, Zimbabwe
Fine Masimba, Catholic University of Africa, Zimbabwe
Unice Goshomi, Women’s University in Africa, Zimbabwe
Theo Tsokota, Midlands State University, Gweru, Zimbabwe
Tavengwa Masamha, Chinhoyi University of Technology, Zimbabwe
Lucy Sakala, Bindura University of Science Education
Gilford Hapanyengwi, Zimbabwe Council of Higher Education

Review Committee

Abiodun Alao, University of Johannesburg
Aderonke Sakpere, University of Ibadan
Adheesh Budree, University of Cape Town
Andile Metfula, University of Eswatini
Barabara Naluwada, University of Cape Town
Bennett Kankuzi, Malawi University of Science and Technology
Bojelo Mooketsi, University of Botswana
Casper Chigwedere, Women’s University in Africa
Chidi Ononiwu, American University of Nigeria
Chimwemwe Mtegha, Malawi University of Science and Technology
Clement Nyirenda, University of the Western Cape
Clement Simuja, Rhodes University
Elmarie Kritzinger, University of South Africa
Fine Masimba, Catholic University of Africa, Zimbabwe
Frank Makoza, Cape Peninsula University of Technology
Fungai Jacqueline, Kiwa Chinhoyi University of Technology
Gamel Wiredu, Ghana Institute of Management and Public Administration
Guidance Mthwazi, University of Cape Town
Gwamaka Mwalemba, University of Cape Town
Ihab Alagha, University of Cape Town
Irwin Brown, University of Cape Town
John Mangundu, University of the Witwatersrand
Joshua Azaki, University of Cape Town
Joy Nonyane, University of Cape Town
Katiso Molati, University of Cape Town
Kesewaa Koranteng, Walter Sisulu University
Kopano Moeketsi, National University of Lesotho
Lancelord Mncube, University of South Africa
Laurie Butgereit, Nelson Mandela University
Liezel Cilliers, University of Fort Hare
Martin Msendema, Malawi University of Business and Applied Sciences
Maureen Tanner, University of Cape Town
Michael Zimba, Malawi University of Science and Technology
Munyaradzi Maravanyika, Namibia University of Science and Technology
Neliswa Dyosi, University of Cape Town
Nobert Jere, Walter Sisulu University
Nozibele Gcora, University of Pretoria
Pardon Blessings Maoneke, University of Mpumalanga
Patricia Khwambala, Nelson Mandela University
Patrick Chikumba, Malawi University of Business and Applied Sciences
Pitso Tsibolane, University of Cape Town
Popyeni Kautondokwa, University of Cape Town
Reyan Zein, Sudan University of Science and Technology
Safianu Omar, University of Cape Town
Sam Takavarasha Jr., Women’s University in Africa, Zimbabwe
Sarah Mulaji, University of Cape Town
Shaun Pather, University of Western Cape
Sibukele Gumbo, Walter Sisulu University
Silence Chomunorwa, University of Western Cape
Solomon Negash, Kennesaw State University
Solomon Odei-Appiah, Ghana Institute of Management and Public Administration
Tapiwa Gundu, Nelson Mandela University
Thembekile Mayayise, University of the Witwatersrand
Tichaona Chinyerere, University of Cape Town
Tirivashe Mafuhure, Chinhoyi University of Technology
Vusumuzi Maphosa, National University of Science and Technology
Wallace Chigona, University of Cape Town
Walter Uys, University of Cape Town
Zane Davids, University of Cape Town
Zoran Mitrovic, Cape Peninsula University of Technology

Acknowledgements:

We express our gratitude to our Webmasters:

• Heather Hankins (Kennesaw State University, USA)
• Kofi Arhin (Lehigh University, USA)

Keynote Address 1

Mr. Kezito Makuni
Chief Operating Officer
Econet Wireless, Zimbabwe