Are You in Good Hand? That’s Outdoor Locker Delivery System’s Stand

Hyun Sang An, Minnesota State University Moorhead
Arim Park, North Carolina A&T State University
Ju Myung Song, University of Massachusetts Lowell
Christina Chung, Ramapo College of New Jersey

EFFECTS OF CROSS-CULTURAL DIMENSIONS ON GLOBAL PERCEPTIONS OF RESTAURANT SERVICE QUALITY

Justin Moist, Missouri State University
Melek Meral Anitsal, Tennessee Tech University
Ismet Anitsal, Missouri State University

Efforts toward employee inclusion to increase customer loyalty

Mario Norman

Examination of the Differences in Attitudes and Purchase Intentions by Forms of Nostalgia

Montana McKnight, Otterbein University
Michael Levin, Otterbein College

Using Location Tracking and GIS tools to Investigate Customers’ Cluster Shopping Behavior

Mark J. Sciuchetti Jr, Jacksonville State University
Jianping Huang, Jacksonville State University
Brent Cunningham, Jacksonville State University

When the Rival Shines: Consumer-Brand Identification and Its Dark Sides

Allison Smarr
Shuqin Wei, Marshall University
Tyson Ang, Marshall University