Emotional Exhaustion and Its Role in Service Sabotage among Retail Sales Employees Diane R. Edmondson, Middle Tennessee State University http://digitalcommons.kennesaw.edu/ama_proceedings/2017/RETAIL_T14 |
||
Paul Trapp, Valparaiso University http://digitalcommons.kennesaw.edu/ama_proceedings/2017/RETAIL_T14 |
||
Showrooming: The Effect of Gender David J. Burns, Kennesaw State University http://digitalcommons.kennesaw.edu/ama_proceedings/2017/RETAIL_T14 |