Location
Kumasi, Ghana & Virtual
Start Date
6-8-2026 12:00 PM
End Date
6-8-2026 12:30 PM
Description
This study examines the adoption of digital health technologies in Ghanaian public hospitals during the COVID-19 pandemic, drawing on the Technology-Organization-Environment (TOE) framework and the Unified Theory of Acceptance and Use of Technology (UTAUT). A mixed-methods design was employed, combining a quantitative survey of 262 healthcare workers with qualitative insights from open-ended responses. The findings show that the pandemic accelerated the use of electronic medical records, telemedicine, and digital communication tools. However, institutional readiness varied, with gaps in internet reliability, device availability, and technical support. Technology acceptance was generally high, though confidence and ease of use differed across staff groups. Qualitative responses highlighted challenges such as unstable connectivity, limited training, inadequate infrastructure, and difficulties among older staff adapting to new systems. Participants stressed the need for continuous training, strong IT support, reliable infrastructure, and clear governance to sustain progress.
Included in
Digital Health Adoption and Sustainability in Ghana's Public Hospitals: Lessons from COVID-19
Kumasi, Ghana & Virtual
This study examines the adoption of digital health technologies in Ghanaian public hospitals during the COVID-19 pandemic, drawing on the Technology-Organization-Environment (TOE) framework and the Unified Theory of Acceptance and Use of Technology (UTAUT). A mixed-methods design was employed, combining a quantitative survey of 262 healthcare workers with qualitative insights from open-ended responses. The findings show that the pandemic accelerated the use of electronic medical records, telemedicine, and digital communication tools. However, institutional readiness varied, with gaps in internet reliability, device availability, and technical support. Technology acceptance was generally high, though confidence and ease of use differed across staff groups. Qualitative responses highlighted challenges such as unstable connectivity, limited training, inadequate infrastructure, and difficulties among older staff adapting to new systems. Participants stressed the need for continuous training, strong IT support, reliable infrastructure, and clear governance to sustain progress.
