Start Date
26-8-2021 12:00 AM
End Date
27-8-2021 12:00 AM
Description
These days, there is a growing trend towards ERP systems in Ethiopia. This in turn created an opportunity for ERP vendors to promote their products in the country. Due to large size and inherent complexity of ERP systems, organizations are strongly advised to check their readiness prior ERP system implementation. There are some prior research attempts to develop ERP pre-implementation readiness assessment models and frameworks. However, extant literature reveal that multi stakeholders’ perspective is not well considered in those prior attempts. Besides, most of the prior attempts are in the context of developed countries. The purpose of this study is to develop a framework to evaluate ERP pre-implementation readiness from multi-stakeholders perspective in developing country context. As a foundation, a set of critical success factors were identified from prior literature. Interview and survey questionnaire were used for data collection. Based on the result, an ERP pre-implementation readiness assessment framework is proposed. Feasibility assessment of the proposed framework revealed that the case company has limitations on a number of dimensions. Accordingly, recommendations are forwarded to address the identified gaps.
ERP Pre-Implementation Readiness Assessment Framework: A Multi Stakeholders’ Perspective
These days, there is a growing trend towards ERP systems in Ethiopia. This in turn created an opportunity for ERP vendors to promote their products in the country. Due to large size and inherent complexity of ERP systems, organizations are strongly advised to check their readiness prior ERP system implementation. There are some prior research attempts to develop ERP pre-implementation readiness assessment models and frameworks. However, extant literature reveal that multi stakeholders’ perspective is not well considered in those prior attempts. Besides, most of the prior attempts are in the context of developed countries. The purpose of this study is to develop a framework to evaluate ERP pre-implementation readiness from multi-stakeholders perspective in developing country context. As a foundation, a set of critical success factors were identified from prior literature. Interview and survey questionnaire were used for data collection. Based on the result, an ERP pre-implementation readiness assessment framework is proposed. Feasibility assessment of the proposed framework revealed that the case company has limitations on a number of dimensions. Accordingly, recommendations are forwarded to address the identified gaps.
