Presenters

James CookeFollow

Academic department under which the project should be listed

WCHHS - Social Work and Human Services

Faculty Sponsor Name

Dr. Neil Duchac

Abstract (300 words maximum)

Discrepancies in information, lack of communication, and losing track of data due to poor communication practices are only some reasons nonprofit organizations are less effective when dealing with emergency events. This issue does not only begin at the volunteer and organization level of communication but even at the interagency level. This article will explore organizations' shortcomings in how communication occurs between the organization's leadership, personnel, and volunteers and will peer into interagency communication issues. Many issues plague the area of communication within nonprofits that operate within disaster areas, like collecting, aggregating, analyzing, and then disseminating it to everyone who would find it useful or helpful in the current crisis. This research article will articulate the importance of having strong communication within the organization and possibly other related organizations and with the volunteers. This article will outline best practices and potential solutions to the weak points observed within organizations involved with disaster response and humanitarian aid. This study aims to improve communication within organizations, improve communication between volunteers and organizations, and improve the efficacy of the organizations as a whole.

Disciplines

Health Communication | Interpersonal and Small Group Communication | Mass Communication

Project Type

Poster

How will this be presented?

Yes, synchronously via Teams

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Challenges Nonprofits Face with Communication between Volunteers and the Organization and the Damaging Effect it Causes

Discrepancies in information, lack of communication, and losing track of data due to poor communication practices are only some reasons nonprofit organizations are less effective when dealing with emergency events. This issue does not only begin at the volunteer and organization level of communication but even at the interagency level. This article will explore organizations' shortcomings in how communication occurs between the organization's leadership, personnel, and volunteers and will peer into interagency communication issues. Many issues plague the area of communication within nonprofits that operate within disaster areas, like collecting, aggregating, analyzing, and then disseminating it to everyone who would find it useful or helpful in the current crisis. This research article will articulate the importance of having strong communication within the organization and possibly other related organizations and with the volunteers. This article will outline best practices and potential solutions to the weak points observed within organizations involved with disaster response and humanitarian aid. This study aims to improve communication within organizations, improve communication between volunteers and organizations, and improve the efficacy of the organizations as a whole.

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