Project Title

Effective Communication in Healthcare

Academic department under which the project should be listed

WCHHS - Nursing

Faculty Sponsor Name

Dr. Christie Emerson

This project is an assignment for the NURS 4417 Advanced Clinical Practicum course. The student did not collect individual data, nor is the student presenting their own findings. Rather, this project is a thorough review of the current literature and a proposal for the steps required for an evidence-based intervention. The student will not actually implement the solution in a real clinical scenario.

Abstract (300 words maximum)

Effective communication between interdisciplinary providers is a significant aspect of healthcare, and the level of efficacy, or lack thereof, can impact patient safety and satisfaction. One important problem that will be the focus of this project is the issue of ineffective communication in the interprofessional workplace environment at various hospital units. Major healthcare accrediting agencies have identified communication between staff members as a safety issue. This problem can only be resolved when all healthcare providers are in agreement with regards to patient health and specific interventions such as treatments and procedures. This project was a thorough review of the current literature and a proposal for the steps required for an evidence-based intervention. To improve this problem, the proposed intervention includes an increase in widespread and devoted use of consistent communication techniques, combined with a measure of documentation accountability between healthcare disciplines. Employing the use of these interventions will increase the likelihood of a timely and effective transfer of important information, as well as promote an increase in overall patient safety and satisfaction. There is always room for improvement in communication, especially in an industry where the lives and health of people are directly affected.

Project Type

Event

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Effective Communication in Healthcare

Effective communication between interdisciplinary providers is a significant aspect of healthcare, and the level of efficacy, or lack thereof, can impact patient safety and satisfaction. One important problem that will be the focus of this project is the issue of ineffective communication in the interprofessional workplace environment at various hospital units. Major healthcare accrediting agencies have identified communication between staff members as a safety issue. This problem can only be resolved when all healthcare providers are in agreement with regards to patient health and specific interventions such as treatments and procedures. This project was a thorough review of the current literature and a proposal for the steps required for an evidence-based intervention. To improve this problem, the proposed intervention includes an increase in widespread and devoted use of consistent communication techniques, combined with a measure of documentation accountability between healthcare disciplines. Employing the use of these interventions will increase the likelihood of a timely and effective transfer of important information, as well as promote an increase in overall patient safety and satisfaction. There is always room for improvement in communication, especially in an industry where the lives and health of people are directly affected.