The Deconstruction of Cultural Barriers through Education among Healthcare Personnel

Presenters

Mary ChabbouhFollow

Disciplines

Interprofessional Education | Medical Education

Abstract (300 words maximum)

At present, there is an increase of patients from diverse communities that are traveling to be treated in more medically advanced countries, such as the U.S., which results in a cultural barrier. Language, nonverbal mannerisms and preexisting health beliefs are all factors that are associated with cultural barriers; these factors may cause patients to have a lack of understanding of their clinical care and the purpose, risks, benefits and resources associated with their care. Several studies argue that addressing cultural barriers is necessary and in particular, one study by the Journal of Nursing Administration states that because nurses make up the largest percentage of healthcare staff, cultural education and knowledge is requisite in assuring all patients are provided culturally competent care. Another study by the North Carolina Medical Journal suggests that the use of professional interpreters helps to advocate for patients, and all patient needs can be met accordingly. This study proposes the utilization of close collaboration with interpreters and education via modules among healthcare personnel to decrease the confusion caused by cultural barriers. Implementation of these interventions will include creating modules for healthcare staff that highlight the needs and important details of various cultures and religions, as well as the use of culturally sensitive communication; professional interpreters will also be present for provision of care. To evaluate this study, outcome measures will be conducted to determine the effectiveness of the education and collaboration with interpreters at the selected hospitals in comparison to the hospitals with no intervention. Measuring the effectiveness of the interventions will be completed using data from patient reports, such as the number of patients able to fully explain their plan of care and all associated details.

Academic department under which the project should be listed

Wellstar College of Health and Human Services

Primary Investigator (PI) Name

Dr. Emerson and Ms. Petito

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The Deconstruction of Cultural Barriers through Education among Healthcare Personnel

At present, there is an increase of patients from diverse communities that are traveling to be treated in more medically advanced countries, such as the U.S., which results in a cultural barrier. Language, nonverbal mannerisms and preexisting health beliefs are all factors that are associated with cultural barriers; these factors may cause patients to have a lack of understanding of their clinical care and the purpose, risks, benefits and resources associated with their care. Several studies argue that addressing cultural barriers is necessary and in particular, one study by the Journal of Nursing Administration states that because nurses make up the largest percentage of healthcare staff, cultural education and knowledge is requisite in assuring all patients are provided culturally competent care. Another study by the North Carolina Medical Journal suggests that the use of professional interpreters helps to advocate for patients, and all patient needs can be met accordingly. This study proposes the utilization of close collaboration with interpreters and education via modules among healthcare personnel to decrease the confusion caused by cultural barriers. Implementation of these interventions will include creating modules for healthcare staff that highlight the needs and important details of various cultures and religions, as well as the use of culturally sensitive communication; professional interpreters will also be present for provision of care. To evaluate this study, outcome measures will be conducted to determine the effectiveness of the education and collaboration with interpreters at the selected hospitals in comparison to the hospitals with no intervention. Measuring the effectiveness of the interventions will be completed using data from patient reports, such as the number of patients able to fully explain their plan of care and all associated details.