Project Title

Negotiation and Conflict Resolution Strategies of Millennials in the Workplace

Presenters

Academic department under which the project should be listed

RCHSS - Conflict Management, Peacebuilding and Development

Faculty Sponsor Name

Dr. Darina Lepadatu

IRB Study 18-313

Abstract (300 words maximum)

The Millennial Generation is now the largest workplace cohort, surpassing Generation Xers and Baby Boomers. This results in a new workplace culture dominated by Millennials but often managed by Baby Boomers. In addition, Millennials have unique characteristics that are in conflict with traits identified in negotiation theory as necessary for successful outcomes. To examine this conflict, this study will utilize semi-structured interviews and focus groups with Millennials and NonMillennials to examine the following research question: do Millennials in the workplace negotiate and resolve conflict differently than other generational cohorts? This qualitative approach will provide rich data collection to answer the research question. Furthermore, triangulation achieved by employing two research methods will enhance accuracy by allowing results to be corroborated. The expected findings are that Millennials negotiate differently than other generational cohorts consistent with their unique traits.

Project Type

Oral Presentation (15-min time slots)

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Negotiation and Conflict Resolution Strategies of Millennials in the Workplace

The Millennial Generation is now the largest workplace cohort, surpassing Generation Xers and Baby Boomers. This results in a new workplace culture dominated by Millennials but often managed by Baby Boomers. In addition, Millennials have unique characteristics that are in conflict with traits identified in negotiation theory as necessary for successful outcomes. To examine this conflict, this study will utilize semi-structured interviews and focus groups with Millennials and NonMillennials to examine the following research question: do Millennials in the workplace negotiate and resolve conflict differently than other generational cohorts? This qualitative approach will provide rich data collection to answer the research question. Furthermore, triangulation achieved by employing two research methods will enhance accuracy by allowing results to be corroborated. The expected findings are that Millennials negotiate differently than other generational cohorts consistent with their unique traits.