Forsyth County Public Library has gone through an in-depth process to formulate a Strategic Plan for 2013 – 2018. Besides environmental scanning, the library’s Management Team decided that the best way to hear the voice of the community – where residents wanted their library to be in five years -- was to set up interviews and focus groups with stakeholders. Participants included all staff, civic leaders, non-profit organizations, local government, and the Library Trustees. The outcome of the focus groups was beyond expectations and resulted in an exciting new Strategic Plan.
Beasley, C. (2013). Forsyth County Public Library Strategic Planning, 2013 - 2018. Georgia Library Quarterly, 50(2). Retrieved from https://digitalcommons.kennesaw.edu/glq/vol50/iss2/9