Department

Information Systems and Security

Document Type

Article

Publication Date

2024

Embargo Period

7-15-2025

Abstract

This study intends to understand how organizational culture affects knowledge management using the Newman and Conrad knowledge management and competing value framework. A survey questionnaire was used to collect data from 161 respondents at Awash Bank located in Addis Ababa, Ethiopia. Smart PLS V.3 was used to analyze the data. The finding reveals that organizational culture significantly affects knowledge management. The study also affirms that clan culture and adhocracy culture have a strong direct effect on knowledge management. Hierarchy culture has a less positive effect on knowledge management. In a nutshell, the outcome of the study indicates that a supportive and collaborative organizational culture that values the knowledge management process is crucial for effective knowledge management. The study contributes to Knowledge management theory by empirically validating the theoretical model. From a practical perspective, the study provides valuable insights for managers and leaders to nurture a knowledge management-supportive culture.

Journal Title

Journal of Global Information Management

Journal ISSN

1062-7375

Volume

32

Issue

1

Digital Object Identifier (DOI)

10.4018/JGIM.367443

Comments

This article received funding through Kennesaw State University's Faculty Open Access Publishing Fund, supported by the KSU Library System and KSU Office of Research.

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