Perpetuating perceptions: Using Communication Theory to Understand the "Chaining" or Sharing of the Common Training and Development Narrative.
Department
School of Communication and Media
Document Type
Article
Publication Date
Spring 1-2023
Embargo Period
10-25-2023
Abstract
Workplace learning initiatives are influenced by perceptions, and negative perceptions hinder organizational innovation and productivity. This exploratory study presents an argument that messages shared among trainees regarding their training experiences shape such perceptions. The application of Symbolic Convergence Theory reveals two discursive narratives explaining trainees’ perceptions that are foundational for a desired rhetorical vision of training efforts. The findings reveal practical implications for teaching applied communication and instruction in the workplace training classroom. Further, exploring “backstage” workplace communication such as gossip, opinions, and perceptions sheds light on the intersection of communication, human resource development, and vision construction.
Journal Title
Business and Professional Communication Quarterly
Journal ISSN
2329-4922
Volume
86
Issue
2
First Page
125
Last Page
145
Digital Object Identifier (DOI)
10.1177/23294906221132840