When Clients Throw Punches and Chairs: How Mediators Respond to Violence
Document Type
Article
Publication Date
10-1-2016
Abstract
Much is known about screening family law mediation cases for potential violence, but little is known about violence that occurs within or immediately after mediation. In this article, we present the findings of a survey of U.S. mediators who reported their experiences of violence across a variety of mediation case types. These mediators described how and when violence arose and also reported the techniques and interventions that they used to de-escalate tensions and to respond to violence. Our goal is to better equip mediators to prevent violence when possible, and to respond effectively if violence does arise in mediation.
Journal Title
Negotiation Journal
Journal ISSN
1571-9979
Volume
32
Issue
4
First Page
267
Last Page
296
Digital Object Identifier (DOI)
10.1111/nejo.12160
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