Sustaining Process Improvement: The Red Queen Effect
Department
Management and Entrepreneurship
Document Type
Article
Publication Date
4-11-2016
Abstract
The purpose of this study is to demonstrate how the concept of the Red Queen is used to sustain improved performance in a production/maintenance operation. In doing so, this research contributes in two ways. For practitioners, this research creates a model so that practitioners may implement to ensure the sustainability of programme benefits over the long term. For academicians, this research theoretically explains why the benefits of some process improvement efforts are not sustained, while others are sustained for years.
Journal Title
Production Planning & Control: The Management of Operations
Journal ISSN
1366-5871
Volume
27
Issue
7
First Page
621
Last Page
636
Digital Object Identifier (DOI)
10.1080/09537287.2016.1165308
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