Georgia Relay, the free public service provided by the State of Georgia that makes communicating by telephone easy, accessible and reliable for everyone, wants to make Georgia’s libraries friendlier for people who are deaf, hard of hearing, deaf-blind, late-deafened or who have difficulty speaking. This article provides an overview of Georgia Relay Partner, a free program that provides local businesses with online educational and training materials about Relay services so that employees will be able to easily accept and place calls to customers who have hearing loss or speech difficulties.
Rolader, Ellen and Hebert, Lindsay
"News - Don't Hang Up! Learn how to better serve customers with hearing or speech loss with Georgia Relay Partner,"
Georgia Library Quarterly: Vol. 50
, Article 19.
Available at: http://digitalcommons.kennesaw.edu/glq/vol50/iss2/19