The article explores similarities between reference service and the concepts of empowerment counseling, as defined by the Pennsylvania Coalition Against Rape, and crisis intervention, as defined by the Texas Association Against Sexual Assault, in the hope of enabling academic librarians to provide assistance that is informative and relevant to patrons who may be survivors of sexual assault. It is inferred that reference interview is important to providing the best library service possible. The role of reference librarians in giving empowerment counseling and crisis intervention to sexual assault survivors is discussed.
Wilmoth, Wendy S.
"Using the Tools of Crisis Intervention and Empowerment Counseling in the Reference Interview,"
Georgia Library Quarterly:
1, Article 4.
Available at: http://digitalcommons.kennesaw.edu/glq/vol45/iss1/4