Abstract
Negotiation is a method for people to settle differences and achieve solutions. While formal negotiations can take the forms of conflict resolutions or licensing agreement with vendor negotiations, there are many informal forms of negotiation that take place every day. For example, two co-workers discussing the respective work responsibilities in a project that they are working on is a form of negotiation; a librarian asking for the supervisor’s approval to attend a professional conference is also a form of negotiation; two friend deciding where to go to eat lunch is a form of negotiation. As the purpose of negotiation is to reach mutually beneficial solutions, it is a communication skillset that is highly valuable in the professional setting. Therefore, understanding library employees’ perception and habits of negotiation can potentially reveal any gaps or needs for professional develop in this area.
Publication Date
7-2-2016