"Managing Processing Staff: Hiring, Training and Retaining" by Pam Hackbart-Dean
  •  
  •  
 

Publication Date

January 2012

Abstract

Chuck Tanner, left fielder and manager in Major League Baseball, noted “There are three secrets to managing. The first secret is have patience. The second is be patient. And the third most important secret is patience.” Effectively managing processing staff in an archives or special collections permits supervisors to marshal the strengths of staff to accomplish processing goals. Successful processing programs facilitate the hiring, development, and retention of top-notch staff. Henry Mintzberg, Cleghorn Professor of Management Studies at McGill University, states simply, “Management is, above all, a practice where art, science, and craft meet."

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.