Chapter Title

25. Audience Analysis

Document Type


Publication Date



The audience of a technical report—or any piece of writing for that matter—is the intended or potential reader or readers. For most technical writers, this is the most important consideration in planning, writing, and reviewing a document. You "adapt" your writing to meet the needs, interests, and background of the readers who will be reading your writing. The principle seems absurdly simple and obvious. It's much the same as telling someone, "Talk so the person in front of you can understand what you're saying." It's like saying, "Don't talk rocket science to your six-year-old." Do we need a course in that? Doesn't seem like it. But, in fact, lack of audience analysis and adaptation is one of the root causes of most of the problems you find in professional, technical documents—particularly instructions where it surfaces most glaringly. Note: Once you've read this chapter on audience analysis, try using the audience planner below. You fill in blanks with answers to questions about your audience and then e-mail it to yourself. Use the audience planner for any writing project as a way of getting yourself to think about your audience in detail.

025. audience_analysis.epub (449 kB)
As .epub