Start Date

3-16-2020 4:20 PM

End Date

3-16-2020 5:00 PM

Author(s) Bio

Penny Scott has been the Library Liaison to the School of Management at the University of San Francisco since 2003. In this capacity, she works with graduate and undergraduate students, using a variety of communication and instruction methods. Embedded librarianship has been a passion of Penny's since 2005. Penny started out her career as an elementary school librarian, and received her MLIS from San Jose State University.

Keywords

graduate business students, remote services, embedded librarianship, online library services, roving reference, outreach

Description of Proposal

In 2012, the University of San Francisco's School of Management underwent a monumental change in both location and student access to academic services. In that year, all classes and most staff and student services for the MBA and other business graduate programs were relocated to a new site near the Financial District, which is across the city from the main campus. Suddenly, a major group of my service population was no longer on campus near me or near the library! In this poster, I will describe the process I undertook to remain visible and accessible to this important group of students, staff, and faculty. In a fortunate turn of events, the work to re-establish my services with our graduate business students combined my concern about remaining connected to them with a professional passion of mine, embedded librarianship. In this poster, I’ll summarize the process, including what worked well, what didn’t, the kinds of feedback I’ve received and how it has been incorporated, the other services that have resulted from my outreach efforts, as well as hopes for the future.

What takeaways will attendees learn from your session?

Attendees will understand the process one librarian took to serve students at a distance from the library and primary campus of a university

Attendees will review both in-person and online techniques for supporting students, staff, and faculty at a distance

Attendees will be invited to consider new ways to support their graduate student populations, and to learn from one another.

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Mar 16th, 4:20 PM Mar 16th, 5:00 PM

Where They Lead, I Will Follow: Serving Remote Graduate Student Populations

In 2012, the University of San Francisco's School of Management underwent a monumental change in both location and student access to academic services. In that year, all classes and most staff and student services for the MBA and other business graduate programs were relocated to a new site near the Financial District, which is across the city from the main campus. Suddenly, a major group of my service population was no longer on campus near me or near the library! In this poster, I will describe the process I undertook to remain visible and accessible to this important group of students, staff, and faculty. In a fortunate turn of events, the work to re-establish my services with our graduate business students combined my concern about remaining connected to them with a professional passion of mine, embedded librarianship. In this poster, I’ll summarize the process, including what worked well, what didn’t, the kinds of feedback I’ve received and how it has been incorporated, the other services that have resulted from my outreach efforts, as well as hopes for the future.