Can Online Mediation Be Transformative? Tales from the Front
Political Science and International Affairs
This article briefly reviews the precepts of the transformative model of mediation, examines the types of disputes that are most suited to online mediation, and offers some examples from online commercial mediation to show how some of the ideas and techniques borrowed from the “transformative model” may be applied in the realm of online mediation.
Conflict Resolution Quarterly
Digital Object Identifier (DOI)
Raines, Susan Summers. "Can Online Mediation Be Transformative? Tales from the Front." Conflict Resolution Quarterly 22.4 (2005) 437-451.