The Greensboro Landlord Tenant Dispute Program: Developing and Sustaining a Responsive Dispute Resolution Program
School of Conflict Management, Peacebuilding and Development
This article discusses the Greensboro Landlord Tenant Dispute Program, a partnership between the Program in Conflict and Peace Studies at the University of North Carolina at Greensboro and the City of Greensboro's Human Relations Department. The program was developed through consultation with a wide range of local stakeholders to help landlords and tenants address and resolve disputes not falling under City and/or Federal Fair Housing guidelines. Launched in April 2010 and primarily using graduate students, the program has met the informational needs of residents and provided a forum for addressing disputes. The program has been responsive to the changing needs of the partners through data collection, analysis, and developed groundwork for a long-term partnership.
Resolved: Journal of Alternative Dispute Resolution