We consider the important issue of including personal value preferences in decision support systems (DSS). Various personal differences have been shown to affect the acceptance, use, and effectiveness of DSS. Decision-making models offer a theoretical basis for the inclusion of various personal differences (including personal value preferences) in decision-making. Research in the field of psychology has long recognized the importance of values in both motivation and choice behavior. Other research has also found personal values to be relevant in decision-making. We posit that since personal values are important in the decision-making process, they should also be important in the support of decision-making and thus in decision support systems.
Ariail, D. L., Aronson, J. E., Aukerman, R., & Khayati, A. (2015). Support for the Inclusion of Personal Value Preferences in Decision Support Systems.Journal of Management Information and Decision Sciences, 18(1), 123.