Match/Mismatch in The College Service-Learning Experience: Influence on Attitudes, Satisfaction, and Volunteer Intentions
Marketing and Professional Sales
In this conceptual paper, we examine college-based service-learning experiences using the functional approach to volunteering. Drawing upon previous research, we develop a model that incorporates the match/mismatch between motivation and experience, and considers the impact of college service-learning experiences on students’ attitudes, satisfaction, and volunteer intentions. We discuss both practical and pedagogical implications stemming from our work, and provide directions for future research.