Managing and Valuing Diversity: Challenges to Public Managers in the 21st Century

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This analysis explores some of the challenges facing public managers in managing and valuing diversity in the 21st century. It begins with a discussion of the underlying conceptual values on the need for diversity in organizations. This is followed by an examination of different approaches to managing and valuing diversity. As managing a diverse organization is a complex issue that requires a multifaceted approach, the analysis concludes that every diversity initiative must be in consonance with organizational missions to be successful. That is, it must become integrated into the agency’s overall operating plans and strategies with the aim of creating an institutional environment where every person who is different, in terms of human characteristics, feels not only accepted but also respected and valued.