Employee Assistance Program Utilization and Client Gender

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Employee Assistance Programs (EM) have proliferated in the United States in recent years. Examination of the patterns of EAP usage has assumed that males and females access these services in a similar manner. This paper examines the influence of gender on the type of referral made and the problem type of employees using an EAP. It was found that there is a difference in the referral type, problem type, and referral type by problem type relationship which is gender based. Women are more likely to self-refer than men, and women generally use the EAP for less life-intrusive problems than men. It is speculated that these results are derived, in part, from differences in socialization of men and women in the United States.