Employee Assistance Program Utilization and Client Gender
Employee Assistance Programs (EM) have proliferated in the United States in recent years. Examination of the patterns of EAP usage has assumed that males and females access these services in a similar manner. This paper examines the influence of gender on the type of referral made and the problem type of employees using an EAP. It was found that there is a difference in the referral type, problem type, and referral type by problem type relationship which is gender based. Women are more likely to self-refer than men, and women generally use the EAP for less life-intrusive problems than men. It is speculated that these results are derived, in part, from differences in socialization of men and women in the United States.