Implementation of Large-Scale Planned Change: Some Areas of Agreement and Disagreement
This article discusses the results of a study designed to identify key issues in the large-scale planned change process. 80 internal consultants, 58 external consultants, 71 researchers, and 189 managers indicated the extent to which they perceived various issues as having a positive or negative influence on the process of large-scale change. These positive and negative influence issues, as well as areas of agreement and disagreement concerning the perception of key issues are summarized.
Covin, T. J. & Kilmann, R. H. (1990). Implementation of large-scale planned change: Some areas of agreement and disagreement. Psychological Reports, 66(3), 1235-41. doi:10.2466/pr0.1990.66.3c.1235