Dissertations, Theses and Capstone Projects


Weiqiang Li

Date of Award

Spring 2009

Degree Type


Degree Name

Master of Public Administration (MPA)


Political Science


This spring semester I had the opportunity to do my internship in department of Information Technology Service (ITS) in KSU. I interned in the Computer Lab which is one division of ITS.

The purpose of my internship is to demonstrate the ability to apply what I have learned from the classroom to an actual work experience. The analysis of the theory taught in classroom and its application in practice also is showed in the internship paper.

My internship paper was mainly composed of there parts: description of internship, policy analysis in ITS, and recommendations. The first part was the description of my internship in ITS. It included the organizational structure of ITS, the mission and statement, what I did during the internship, and the analysis of Strength, Weakness, Opportunity and Threats (SWOT) in Computer Lab. The second part was important one. In this part, I focused on the analysis of policy making and explained how the policies are being made in ITS. I took the Zimbra email system as a typical example to analyze the policy making in this department. There were some differences between the theory taught and the application in practice. The last part included something special in the internship, the connections of public administration theory, the comparison between Kennesaw State University and the college in China, and some recommendations and suggestions.

At the end of the paper, there is a conclusion to sum up what I learned from the internship.