The University of Louisville Libraries’ 2000-2001 Strategic Plan includes specific objectives related to improving the delivery of materials to users. This broad objective covers many strategies ranging from increasing electronic access, improving web page design, using vendor-supplied cataloging records and reallocating funds to high demand subject areas. Undergraduate user demand for monographs remains high. Therefore, reducing the number of days required to shelve new acquisitions and to re-shelve circulated items is an important objective for the library. Leo Egghe notes that, “Shelving and keeping library shelves in order is very important and is basic for the use of a library.” A later study describes a user satisfaction survey that points to the continued importance of shelving. The authors found that among five issues with gaps between users’ expectations and user satisfaction, “materials in their proper place” ranked number one. This article addresses the organizational and workflow changes implemented by the University of Louisville Libraries to achieve improvements in shelving speed and accuracy.
Smith, Margo and Laning, Melissa
"Zen and the Art of Stacks Maintenance: Rethinking an Ancient Practice,"
The Southeastern Librarian:
3, Article 6.
Available at: http://digitalcommons.kennesaw.edu/seln/vol49/iss3/6