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Abstract

Much has been written about the need to manage records and information and to provide systematic programs for the identification, preservation, and use of historical records, and to do both efficiently. Most of this literature, starting with the unfortunate schism between the archivists and records managers in the mid-1950s, has stressed the positive aspects of a full records program. However, perhaps more attention needs to be paid to the unfortunate results of records programs skewed one way or another. After all, learning by mistakes is often more effective.

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