Title

You Can't Beat Habit

Document Type

Article

Publication Date

7-2009

Abstract

The article discusses suggestions by the author on winning back the regular customers who have turned away from the business and attracting new customers. He states that it is important to pay attention to customers feedback and to deliver the product in time and as promised. He suggests to create repeatable processes that will lead to long-term sales relationships. He states that it is necessary for a businessman to regularly monitor his products and services.

Journal

Entrepreneur

Volume

37

Issue

7

First Page

64