Department
School of Conflict Management, Peacebuilding and Development
Document Type
Article
Publication Date
12-2017
Embargo Period
6-25-2018
Abstract
Whether providing requested information, careful attention, informal coaching, impartial mediation, or upward feedback, ombuds operate within an “oscillating space” occasioned by contending purposes of their work. Their relationships to both their visitors and their host organization confer a dynamic identity, as they are at once supporting the visitor and supporting the organization. With which does an ombudsman identify, their organization or their visitor? Can the answer be both? This article will explore the opportunities and challenges arising from this tension.
Journal Title
University of St. Thomas Law Journal
Volume
13
Issue
2
First Page
233
Last Page
247
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