Location

https://www.kennesaw.edu/ccse/events/computing-showcase/sp24-cday-program.php

Streaming Media

Event Website

https://alexcurran2000.wixsite.com/ksu-ccse-crm

Document Type

Event

Start Date

25-4-2024 4:00 PM

Description

Our task was to select, implement and customize a CRM solution for the College of Computing and Software Engineering to more effectively manage communication with industry partners and manage projects such as capstones, and C-Day. Our team selected SuiteCRM as our recommendation and have implemented an instance on a virtual machine provided by UITS. We have customized branding including using a KSU logo provided by the Office of Strategic Communications and Marketing, as well as customizations based on the official KSU color pallete. The process we used to select our CRM recommendation involved gathering requirements from our sponsor and comparing the features of open source CRMs, leading to our top selections. We created demo installations of these selections and followed example work flows to determine user friendliness and reliability. To verify our requirements we filled in a comparison chart and then during testing compared the process of completing tasks. We determined that SuiteCRM was the best choice for our project and moved forward with the installation.

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Apr 25th, 4:00 PM

UC-35 KSU CCSE CRM

https://www.kennesaw.edu/ccse/events/computing-showcase/sp24-cday-program.php

Our task was to select, implement and customize a CRM solution for the College of Computing and Software Engineering to more effectively manage communication with industry partners and manage projects such as capstones, and C-Day. Our team selected SuiteCRM as our recommendation and have implemented an instance on a virtual machine provided by UITS. We have customized branding including using a KSU logo provided by the Office of Strategic Communications and Marketing, as well as customizations based on the official KSU color pallete. The process we used to select our CRM recommendation involved gathering requirements from our sponsor and comparing the features of open source CRMs, leading to our top selections. We created demo installations of these selections and followed example work flows to determine user friendliness and reliability. To verify our requirements we filled in a comparison chart and then during testing compared the process of completing tasks. We determined that SuiteCRM was the best choice for our project and moved forward with the installation.

https://digitalcommons.kennesaw.edu/cday/Spring_2024/Undergraduate_Capstone/8